We aim to provide quality, value for money services to all of our customers at every stage in their journey as owners or residents of properties managed by Stonewater Homes.
The Stonewater Homes team offer a number of services to support our customers as follows:
New Homes Team
The new homes team are responsible for marketing all new build properties for market rent, rent to buy, shared ownership or market sale. We ensure that applicants are offered properties via the scheme most appropriate to their needs and in line with Government procedures.
To speak to the New Homes Team please
call 023 8065 8836
Income Recovery Team
The income recovery team are responsible for the calculation of all rent increases, service charges and for the issuing of invoices and demands. They also monitor all accounts taking recovery action if necessary and are responsible for issuing Section 20 Consultation notices.
To speak to someone in the Income Team please
call 01454 204035
Commercial Services Team
The Commercial Services Team are responsible for assisting in the re-sale of existing customers properties, dealing with shared owners staircasing requests, managing the Right to Buy and Right to Acquire processes, administering Lease Extensions and providing other after sales services to Stonewater Homes customers.
To speak to the Commercial Services Team please
call 01454 204065
Interested in buying a shared ownership home? Follow our simple three step guide Find out more about shared ownership
What is shared ownership? Your questions answered Find out about shared ownership
New Homes Team 023 8065 8836
Commercial Services Team 01454 204065
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