We aim to provide quality, value for money services to all of our customers at every stage in their journey as owners or residents of properties managed by Stonewater Homes.
The Stonewater Homes team offer a number of services to support our customers as follows:
Sales & Marketing Team
The sales and marketing team are responsible for marketing all new build properties for market rent, rent to buy, shared ownership or market sale. We ensure that applicants are offered properties via the scheme most appropriate to their needs and in line with Government procedures.
To speak to the Sales and Marketing Team please
call 023 8065 8858
The Property Management Team are responsible for the upkeep of our properties and developments. They regularly visit schemes carrying out risk assessments, assessing maintenance requirements, planning works and managing our on site staff.
To speak to a member of the Property Management Team please
call 01454 204035
Sales & Services Team
The Sales and Services Team are responsible for assisting in the re-sale of existing customers properties, dealing with shared owners staircasing requests, managing the Right to Buy and Right to Acquire processes, administering Lease Extensions and providing other after sales services to Stonewater Homes customers.
To speak to the Sales and Services Team please
call 02380 658858
Income Recovery Team
The income recovery team are responsible for the calculation of all rent increases, service charges and for the issuing of invoices and demands. They also monitor all accounts taking recovery action if necessary and are responsible for issuing Section 20 Consultation notices.
To speak to someone in the Income Team please
call 01454 204035
Interested in buying a shared ownership home?Take me thereFollow our simple three step guide
What is shared ownership? Your questions answered Find out more
For more information on our Shared Ownership Homes please contact 023 8065 8858.